Contact/ FAQ

Contact Us

At Kahaani, every conversation is as important as every creation. Whether you are seeking a piece that speaks to your soul, dreaming of styling your home with our heritage-infused designs, or exploring a bespoke collaboration, we are here to listen.

📧 Email – info@kahaani.sydney

📱 WhatsApp / DM – +61 403957031

🌐 Instagram@kahaani.sydney

Your story begins the moment you reach out. Let us help you weave it beautifully.

 


Frequently Asked Questions

Where does Kahaani’s story begin?

Every Kahaani piece is handcrafted by artisans across India, each carrying forward centuries-old traditions. Our role is to bring their artistry into contemporary homes with a soulful, modern touch.

Do you ship across the world?

Yes. From Sydney, we carefully pack and ship your chosen treasures globally. Every parcel carries not just a product, but a story waiting to unfold in your home.

Are all Kahaani pieces handmade?

Indeed. Each creation bears the unique marks of the human hand—the subtle variations, the fine imperfections—that transform an object into art.

How should I care for my Kahaani piece?

We believe caring for handmade objects is part of the ritual of living with them. Every product comes with thoughtful care instructions, so it can remain part of your story for years to come.

Can Kahaani create something bespoke for me?

Yes. Our bespoke service allows us to work closely with you—blending our heritage, your vision, and artisan skill to craft something truly one-of-a-kind.

What if my order arrives damaged?

We treat every piece with reverence. If, however, a treasure is harmed in its journey, share the details with us within 48 hours. We will ensure the story continues with a replacement or resolution.

Do you accept returns?

We welcome returns within 14 days for unused items in their original packaging. Custom and bespoke creations, being deeply personal, are non-returnable.

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